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priceline.com Complaint - Incorrect Area for Hotel - Priceline
priceline.com Complaint

priceline.com Complaint

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Incorrect Area for Hotel - Priceline


I recently booked with Priceline name your own price. I selected two regions and the hotel that came back was in an area that I had not selected. I contacted several people at priceline, but they claim this is my fault. When talking to customer service, their representatives sounded like robots. Everything was read from a script, no one actually tried to help. After being told there was nothing that could be done, I decided just to lose my money and book another hotel. I actually found the exact hotel for $40 less. I would not recommend booking through this company. They take people's money and don't worry about their customers because they are a large company and are only concerned with making money.


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