priceline.com Complaint

priceline.com Complaint

ADVERTISEMENT

Priceline Did not honor the Price Match guarentee - car rental


I recently booked a rental car through name your own price on Priceline.com . After few hours ,i found a lower price for the same exact iternary and category of vehicle and called customer service to see if they can price match the lower price .
After talking to 3 ppl and one supervisor , they said they cant match the price as they could not see it at their end . The lower price was visible across 5 different computers and mobile phone. So i faxed them a screenshot of the lower price . Priceline said its still not valid as they claimed cant see at their end .

I would never use priceline again and Honestly urge other consumers to be weary of their price match policy . they simply refuse to acknowledge that there exists a lower price and .I had even enquired if they have email address , so that i can email the video which shows lower price . They said accept fax and postal mail .


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to priceline.com
SUBMIT a ticket
for priceline.com
WATCH videos
for priceline.com
More priceline.com Reviews and Complaints MORE reviews and complaints
for priceline.com

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments


atom9 says: (3 years ago)
 0
FB outsources there staff from 3rd world countries, who do not even have access to the internet. they saw that Groupon had lower price and declined to pricematch arguing that because groupon requires a log in therefore is not for the general public and does not apply. I said it is solely designed for the general public. they find a loop hole not to comply with there own rules and regulations shady practice




login with Facebook and share your reviews

More priceline.com reviews


More

Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team