priceline.com Support Ticket

False description - hotel

Created By: Heatherfryer01's Picture Heatherfryer01 Last Reply: Heatherfryer01's Picture Heatherfryer01
Priority Level: [Medium] Status: [Open]
Created: 2 years ago Last Updated: 2 years ago
Department: N/A Replies: 0
Product: hotel

I had made hotel reservations at silverstone inn and suites because it specifically said that they had a 24 hr pool and hot tub. Upon arriving was told that these facilities would only be open until 10:30. After I had already spent the money through Priceline I had no option to back out knowing the hotel did not have the amenities that I was looking for. I hope this can be resolved.


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