priceline.com Support Ticket

Priceline

Created By: Damian22's Picture Damian22 Last Reply: Damian22's Picture Damian22
Priority Level: [High] Status: [Open]
Created: 4 years ago Last Updated: 4 years ago
Department: N/A Replies: 0

Reserved a two day Hertz car rental with CD insurance through priceline. Arrived at the Hertz counter, was quoted a much higher rate, $174.00, and was told that the CD Insurance was invalid at Hertz. If the insurance is not accepted than why was I charged $21.98 for it and mislead to believe that I was gettting a good deal with pricelines cut-rate insurance. I followed the all the recommendations to the letter, no additional drivers, no add-ons, I'm well over 25, etc. The $101.00 I spent was a waste. When I contacted Customer Service regarding a refund, the agent was giggly and catty not very serious, just reading off of a script. That was the most upsetting part of all. I was shocked when I was not offered any sort of compensation and told that I would receive an email in the future. I'm not holding my breath. I was not willing to spend nearly $300.00 for a two day car rental in south Florida, the land of the inexpensive car rentals. I am even wondering if this lac of insurance coverage is even legal.


CONTACT THIS BUSINESS

Read the replies to this ticket Read the replies to this ticket
Write a review about !
Create a support ticket for !
Watch videos
More priceline.com Reviews and Complaints More priceline.com reviews, complaints, compliments and support tickets
BUSINESSES REPLY HERE

Claim this company Business owners and employees: Register for free and claim your company
Respond to this ticket Companies: Respond to this ticket
Link to MeasuredUp Get the Free Customer Service Excellence icon for your site
Take the pledge Click here to take the pledge




Share This Ticket

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Ticket Replies

There are no replies yet.
Post a reply for this ticket

login with Facebook and share your reviews

Warning: Do not post sensitive or secret information such as your credit
card number here.

More priceline.com reviews and tickets

Similar reviews and tickets


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team