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Priceline.com Support Ticket - hotel portales de campestre in medellin, colombia

Priceline.com Support Ticket

hotel portales de campestre in medellin, colombia - Hotels

Created By: archael2's Picture archael2 Last Reply: archael2's Picture archael2
Priority Level: [Low] Status: [Open]
Created: 4 years ago Last Updated: 4 years ago
Department: N/A Replies: 0
Product: Hotels

Booked an awful hotel via priceline! if you chek this hotel it has 2 duplicate positive reviews....which totally bumped up its rating and it ranks #1 in search for hotels in medellin! bad move because this place is a nightmare

HORRIBLE. I don't recommend it. Let me start with the pros to be fair. PROS: Staff seem genuinely kind hearted. Nice part of Poblado, a little remote neighborhood that is very clean and quiet. This is an old redone house. Nice little pool, usually empty. CONS: Check in takes about 30 minutes. No taxis go here, you have to walk down the hill to get one and they are not always able to call you one. Staff very inattentive, cannot do basic things like get you more water, etc. Overpriced for value you are getting. Internet does not work. Mosquito problem. They tried to charge me almost double because I had my girlfriend stay in my room a few hours to visit...: :( crazy. The base rate is already too much but they secretly double it if you have a guest in the room! Breakfast is just a few hard croissants. Coffee doesn't have milk. Being an old house you can hear everyone in every other room Point is: Stay away!


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