Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
priceline.com Support Ticket - refund on unused rooms

priceline.com Support Ticket

refund on unused rooms - Hotels

Created By: 13corinne's Picture 13corinne Last Reply: 13corinne's Picture 13corinne
Priority Level: [High] Status: [Open]
Created: 6 years ago Last Updated: 6 years ago
Department: N/A Replies: 0
Product: Hotels

I recently booked 2 hotel rooms through Priceline's name your own price. The rooms were to be used by my parents for Christmas. After the rooms were booked and paid for my parent announced they would not be coming to visit because instead they were getting divorce. In addition my grandmother has become quite ill and my dad had to stay to take care of her. I immediately contacted Priceline through their email feature and asked if anything could be done. I realize there is a no changes/no cancellation policy, but the situation was out of my hands and I was hoping for some help. I never received any reply. Then, my husband called customer service, and was very rudely told it was a done deal and they weren't willing to do anything to help. A refund would have been greatly appreciated, but even some sort of credit or anything would have been better than nothing. The fact that I didn't even receive a reply to my email is extremely frustrating and disappointing. Unless Priceline can find some way to make this right, I will no longer be using them for future travel needs.


CONTACT THIS BUSINESS

Read the replies to this ticket Read the replies to this ticket
Write a review about !
Create a support ticket for !
Watch videos
More priceline.com Reviews and Complaints More priceline.com reviews, complaints, compliments and support tickets
BUSINESSES REPLY HERE

Claim this company Business owners and employees: Register for free and claim your company
Respond to this ticket Companies: Respond to this ticket
Link to MeasuredUp Get the Free Customer Service Excellence icon for your site
Take the pledge Click here to take the pledge




Share This Ticket

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Ticket Replies

There are no replies yet.
Post a reply for this ticket

login with Facebook and share your reviews

Warning: Do not post sensitive or secret information such as your credit
card number here.

More priceline.com reviews and tickets

Similar reviews and tickets


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team